hero banner

Manor Resort
Case Study

Elevating Guest Experiences at Manor & Ashbury Resort Management Software · Travel and Tourism Industry · Luxury Resort Solutions

Manor & Ashbury, a premier resort management company,
transform guest experience to its internal processes.

Delivering a Full Suite of Features Including Intuitive Guest Booking, Real-Time Notifications, Activity Scheduling, Wallet Management, and Secure Payment Gateway Integration.

circle.gif

Intuitive Guest Booking

Guests can easily explore, filter, and book activities through a clear and simple interface, much like a user-friendly online booking system for the travel and tourism sector.

square.gif

Automated Notifications

Seamlessly keeps guests and staff informed about bookings, updates, and cancellations through scheduled notifications—vital for any hotel CRM.

hexagon.gif

Planner Tool

Enables real-time tracking of schedules with both list and calendar views, including printing options for ease of use—a powerful activity scheduling software feature .

circelSquare.gif

My Party Management

Allows users to manage group bookings, add new guests, and modify details as needed—perfect for luxury resort events and hospitality solutions .

hexagraph.gif

Payment Gateway Integration

Secure and reliable payment handling through Stripe—recognized as one of the best payment gateways —enhancing trust and convenience in hotel booking platforms.

squareloop.gif

Wallet Functionality

Facilitates seamless refunds and adjustments by crediting canceled booking amounts to a digital wallet—an increasingly popular hospitality software feature .

Challenges

Overcoming Complex Scheduling, Real-Time Notifications, and Wallet Management for a Smooth Guest Experience.

1

Dynamic Design Needs

A flexible theme structure was required to easily adapt branding and visual elements without major redesigns, crucial in resort management software.

2

Complex Scheduling

Developing a system resembling Google Calendar for activity scheduling, ensuring it was both powerful and user-friendly for the hospitality industry .

3

Real-time Notifications:

Building a robust notification system using cron jobs to ensure accurate and timely delivery—pivotal for any travel technology solution.

4

Sophisticated Wallet Management:

Balancing real-time updates, refund calculations, and wallet balance usage posed a technical challenge in a hotel reservation system.

Learning Journey

Optimized Management Solutions

1. Custom Theme Management

Tailwind CSS enabled efficient, non-disruptive theme updates, ensuring a dynamic yet cohesive visual appeal suitable for any hotel mobile app or travel platform.

2. Enhanced Activity Calendar

A scheduling tool with Google Calendar-like functionality simplified activity organization for admins, integral to resort scheduling software.

3. Advanced Notification System

Automated emails and reminders enhanced communication, ensuring both staff and guests stayed informed — mirroring best practices in hotel CRM solutions.

4. Optimized Wallet Integration

A comprehensive refund and credit system ensured accuracy and simplicity, directly improving user satisfaction — particularly in luxury resorts focused on guest engagement.

Additional Highlights

Utilizing a Modern Tech Stack with React, Flutter, Laravel, and Stripe to Build a High-Performance, Real-Time Resort Management Ecosystem

🌿

Technology Stack

Cutting-edge tools such as React, TypeScript, and Vite for a responsive frontend; and custom APIs for backend efficiency in hospitality software solutions.

🔍

Data Synchronization

Leveraged React Query to maintain real-time updates across all platforms, ensuring data consistency for travel and tourism operators.

☁️

Operational Automation

Automated workflows reduced manual intervention for staff, allowing them to focus on delivering better guest experiences—essential for driving loyalty in the hospitality industry.

Result Highlights

A Flutter-powered mobile app lets guests manage bookings and get real-time notifications, ensuring a connected experience on the go.

🌴

Streamlined Guest Journeys

Guests now enjoy a seamless booking process, making activity selection and scheduling a delight, increasing direct bookings in the travel and tourism market.

🍂

Boosted Efficiency

Admin tasks that once required hours of manual effort are now completed in minutes, with significantly reduced errors—a hallmark of leading resort management software.

💡

Revenue Growth

Improved activity utilization and guest engagement directly contributed to increased revenue, a key measure for hotel booking platform success.

🍃

Enhanced Engagement

Automated notifications and a user-friendly design fostered stronger connections with guests, enhancing loyalty and brand reputation within the hospitality industry.

Have A Look

A Glimpse Into the Seamless Guest and Staff Experience Through Our Intuitive Platform.

Custom credit
reka-chef
farm-stack
jyo
bo
mt

The Manor & Ashbury case is a testament to how tailored technology can redefine industry standards

By addressing both guest and operational needs, the solution delivered measurable results, including enhanced experiences, optimized workflows, and revenue growth. Ready to innovate and elevate your business within the travel and tourism sphere? Contact us today to explore your custom solution in resort management software and hospitality technology!

Contact Us